We hope you are pleased with your Jewellery, if for any reason your expectations haven’t been met simply drop us an email at firstname.lastname@example.org notifying us of your return and send the item or items to us in their original condition within 7 days of receipt to:
101j Mare Street Studios
201-213 Mare Street Studios
The cost of returning the item to us is your responsibility and the item is your responsibility until it reaches us. We will not refund postage costs for returns.
Malaya Jewellery will not be responsible for any returned items that we do not receive so we recommend you send it to us using a delivery service that insures you for the value of the goods, such as Royal Mail’s Recorded Delivery. You will then be able to apply for compensation if the item is lost.
Any returned items will be refunded as soon as possible upon receipt. You will be notified by e-mail as soon as this has been done