Show a symbol of your growing love with this couples name necklace. Linked together by an 16 or 18 inch chain this necklace shine with the beauty of sterling silver.Personalize this necklace with two names of your choice.
All our items are shipped in a charming gift pouch ready for gift giving.
IMPORTANT:Please send us the Your choice of Initials using "Note" section at the time of checkout.
Metal type: sterling silver
Chain length: 16 to 18 in.
Chain type: link
Clasp type: spring-ring
Pendant height: 7 mm.
Style Number: NP010-Cpl
Item ships within 5-10 Business days.
material: Materials: silver, link chain, sterling silver, yellow gold over ss, rose gold over silver
Category: Accessories, Jewelry
Product Number: 4011-802868
Shipping and Return
Our 30 Day Return Policy is simple - if you're unhappy with something you've bought from us, you can return it for replacement or repair within 30 days of receiving your purchase. (See Personalized Orders section for more details)
All jewelry is carefully examined and inspected for quality prior to being shipped out to our customers. If an item is broken or mishandled by manufacturer fault, as part of the 30 day warranty, customers may return their item for a replacement order within 30 days of receiving their order. If your order was personalized incorrectly by fault of manufacturer, we will process a free replacement order within the 30 day period. There are no exchanges offered for items which were produced at fault of customer error. Customer is responsible for return shipping, unless the item received was the wrong product.
• Returns must be unused and shipped back to us in the condition you received it. It should be complete with all order details. If you are returning the order for a replacement order, be sure to also include the reason for the replacement order.
• If your item came to your doorstep damaged, or if there is a problem with the order, please contact us using following link: www.MonogramOnline.com/contactus and we'll remedy the situation. For products received damaged or defective, we reserve the right to replace parts. If a replacement part cannot be obtained, a new product will be shipped.
• Once you have returned an item, customer may follow up with their return by contacting us via the following link: www.MonogramOnline.com/contactus Please include your name, order number and phone number and a customer service representative will answer your inquiry within 1-2 business days.
• You can ship the item(s) back via your preferred method. MonogramOnline cannot be responsible for returns that are lost or misdirected in shipping. We can only credit you for items received back in our warehouses.
• Reminder: When returning an order back to us for a refund or replacement, please be sure to get a tracking number from the shipping company to ensure that your order has been successfully returned.
We are unable to offer refunds on any personalized orders.
Changes to Order
Changes requested after order placement and up until the time of shipment, will require a $20 reprocessing fee.
Within 30 Days of Receipt
We at MonogramOnline pride ourselves on providing our customers with the best shopping experience possible. If you’re unhappy with your item, please let us know within 30 days of receipt and we’ll work to ensure your satisfaction with either a replacement or repair of any defective items. Replacements will be free of charge on SAME ITEM ONLY. (same initials, name and personalization)
After 30 Days of Receipt
If your item breaks after 30 days of receipt, you ordered the wrong item, wrong size ring or made a mistake in the order process (wrong initials, wrong color, etc…), we would still like to help out. To ensure you maintain a long lasting love with the item you’ve purchased, we will replace your item at 50% of the original cost upon receipt of your returned order.
Redo Examples include:
• Incorrect initials or lettering
• Item broken
• Incorrect ring size
3 Month Limited Warranty
Repairs under 3 months are free of charge for:
• Tarnish treatment
• Stone fallen out
• Broken Chain
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