Best selling bodycon dress with a round neckline and long sleeves. Featuring the print: Roseopolis .
material: 95% Cotton, 5% Elastane
fit: Traditional Fit
Product Number: 131674
Shipping and Return
8. CANCELLATION AND RETURN
8.1. The Buyer may cancel the order for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days.
8.2. The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller [describe how the Buyer should contact the seller in the event of faulty or damaged Goods to be returned. This should be in writing or another durable medium e.g. “by writing to the address specified above” or “by email at specify email address or “by fax at fax address] within 7 days if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
8.3. Where a claim of defect or damage is made, Fashion Goods and Clothing shall be returned by the Buyer to the Seller within 28 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.
8.4. Where a claim of defect or damage to a bicycle or bicycle part is made the Seller shall, provided it is notified duly by the Buyer be responsible for the recovery of the Goods from the Buyer within 28 days of delivery. Provided the bicycle or bicycle part has not been damaged by the Buyer the Buyer shall be entitled to a replacement or a full refund (including delivery costs) if the Goods are in fact defective.
8.5. If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller by writing to the address specified above or by email at specify email address or by fax No within 7 working days of receipt of the Goods. The right to cancel does not apply to contracts for the supply of software, audio or visual recordings if these have been unsealed by the Consumer.
8.6. Goods must be returned by the Buyer at the Buyer’s expense within 28 days of cancellation in the original packaging and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any) except for return postal charges. If the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer.
8.7. Goods must be returned by the Buyer within 28 days of cancellation in the original packaging and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any, and return postal charges). If the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer.
8.8. In the event of cancellation, the Seller shall be responsible for the recovery of the Goods from the Buyer and the Seller shall inform the Buyer within 28 days of cancellation of the date when the Seller will collect the Goods. The Buyer will be under a duty to take care of the Goods until they have been recovered. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any).
8.9. Goods to be returned must clearly show the order number obtained from the Seller on the package.
Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.
16. RECEIVING A REFUND
16.1. All correctly returned products will either be credited to the original purchaser's credit card or debit card or Illustrated PeopleLimited account and exclude shipping costs (with the exception of faulty items).
16.2. If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through us. However, you may be able to recover these by contacting your local customs bureau directly.
17. IMPORTANT INFORMATION WHEN RETURNING PRODUCTS – NON-CONSUMERS
17.1. All items must have a Return Merchandise Authorization (RMA) number. Unidentified returns may be returned to the sender.
17.2. Items must be returned within 7 days of receiving your RMA number by email.
17.3. Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.
17.4. Items should be sent in their original packaging to ensure they are adequately protected in transit. Shoe boxes must also be protected as they are considered part of the product, and your return will not be accepted if the box is damaged.
17.5. We do not accept liability for goods that are not returned via our courier service.
17.6. Goods must be returned to us via the original delivery method used.
17.7. Items must be returned unused, and with all Illustrated PeopleLimited tags and or bar coding and where applicable, designer garment tags still attached. Returns that are damaged or soiled will not be accepted and will be sent back to the customer.
17.8. Where provided, any original designer packaging such as authenticity cards, dust bags and leather tags must be included with your return.
17.9. Please email firstname.lastname@example.org immediately if any of your purchases have been delivered without an Illustrated PeopleLimited tag or bar coding.
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