Here at NutMeg we are sure you will love your gown and although we don’t anticipate any issues, there is a 30% non-refundable restocking fee charged should you wish to return the item. We will work our hardest to fix any small problems should any issues arise and to make sure you are 100% satisfied with our products. However, please be fully committed before purchasing a gown as full refunds will only be given if the garment is defective. NutMeg Couture is not responsible for measurements sent incorrectly or choosing the incorrect size, so please measure carefully. When trying on items of clothing, please ensure that you are not wearing anything, such as fake tan or perfume, which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed or the item is soiled. This returns policy does not affect your statutory rights.