All merchandise may be exchanged or returned for a full refund within 14 days of the purchase date. The original shipping costs will not be refunded. Merchandise must be in its original condition. Customers will be responsible for any shipping costs.
We do our very best to visually check each item for any defect prior to shipping, however if you find a problem with your merchandise please refer to the following guidelines: All claims must be made within 14 days of the purchase date. Email a copy of your receipt with the item numbers, quantities, reason for problem, and photo evidence of the merchandise to firstname.lastname@example.org