Shipping Cost ($): 0
Shipping Cost Outside US ($): 35
At Fortress of Inca, we stand behind our products. We know you’ll love your new purchase. However, if you are not satisfied for any reason, you can return your purchase within 30 days for a full refund. We will even pay for the return shipping!
Did you purchase a size that fit smaller/larger than you expected? Don’t worry about it; we’ll exchange it for another at no cost to you!
There are a few restrictions:
-The product must be returned “as new.” We can not accept returned items with any wear and tear.
-Your product must have been purchased from our website. Any products purchased from a retail location will have to adhere to the return/exchange policy of the retail location they purchased from.
-You must have been the original purchaser of the shoes/boots. We use the information in our database to automatically refund the same account that was used to purchase your boots. If you feel like you have a special exception to this policy, feel free to e-mail us at firstname.lastname@example.org and we will do what we can to help you out.
-Please allow up to 10 business days from the date we receive your return to complete your return or exchange