All customers have 7-10 days from the day they receive their package to email SHOP@hautelaboutique requesting to EXCHANGE MERCHANDISE or RECEIVE STORE CREDIT. Shipping and handling will not be refunded.
There are no returns or exchanges on Bikini’s or ON SALE items.
All Pre-orders will be charged upon placing the order to insure the customers placement in line.
There are no returns on international orders. All international sales are final!
Please note: Exchanges are subject to our usual $6.95 shipping charge.
TO EXCHANGE MERCHANDISE or STORE CREDIT:
Please print clearly your name and address on the outside of the package in the return area and mail to:
505 Pier Ave
Hermosa Beach, CA 90254
For your security, please return your merchandise with an insured courier and retain your receipt since Haute L.A is not responsible for items damaged or lost while shipping.
All exchanges and store credit will be made after we inspect and verify the condition of the item(s).
All of our items have been carefully inspected prior to shipping. Items which have been opened, have signs of wear or without original tags will not be accepted. Please return items in its original packaging if possible.
Return policies are subject to change without notice.