Orange Dress - Orange Lace Sweetheart Dress with
Shipping and Return
Shipping Info: Shipping Cost ($): 30 Shipping Cost Outside US ($): 30 Return Policy: We hope that you love your new purchase! All items go through a rigorous quality control process before and after the manufacturing. They are further subjected to quality inspections before any item is posted out. All items are handled with care to ensure that it gets to you in great condition. This policy only applies to Strutt online purchases only. If you change your mind on your online purchase, you may be entitled to an exchange provided the following: Items must be returned within 14 days of receipt Item is unworn and in its original condition with swing tickets attached PLEASE NOTE: We do not exchange or refund accessories due to hygiene purposes. For all returns and exchanges, provided that you have met the above conditions, please send the online items to our DFO store : Strutt Fashion Shop 5, DFO Brisbane 9th Avenue Skygate, Brisbane Airport Qld 4007 Please see below for additional exchange options. RETURNS/EXCHANGES: We are not required to provide a refund if you change your mind. But you can choose to receive a refund for unused items, if it has a major problem. This is when the garment has a problem that would have stopped someone from making the purchase if they had known about it is substantially unfit for its common purpose, and can’t be easily fixed within a reasonable time does not meet the specific purpose you asked for and cannot be easily rectified within a reasonable time creates an unsafe situation. If you choose to continue with the item, you can ask us to compensate you for any difference in the value of the services we provided and what you paid. Please keep proof of purchase and all tags on the garment or item when returning. Once we have received your returned package, your refund will be processed within 2 business days. We will then send a notification to your email listed on your account when your order was placed. Please note that your banking institution may require additional days to process this transaction to your account. Original shipping charges are non-refundable. Shipping costs are non-refundable and it is the customer’s sole responsibility when sending the items to our Strutt DFO Store. We highly recommend you use a traceable delivery method for all returns as we are not liable for any losses or damages to the product during this delivery. If you require an exchange, once we have received your package, your exchange will be processed and shipped within 2 business days. We will send a notification to your email listed on your account when your exchange has been shipped. Please note all exchanges are subject to stock availability. We do provide complimentary standard shipping within Australia when re-posting the exchanged items back to you.