Shipping and Return
Shipping Cost ($): 0
Shipping Cost Outside US ($): 0
Express Shipping Cost ($): 28
Return: HASSEL FREE RETURN & EXCHANGE We aim to please you completely. Your satisfaction is our priority. If you are not satisfied with your purchase, you have 30 DAYS from the receiving date to return your order to us for a refund or exchange. 3.TERMS AND CONDITIONS General for all products 1) All returns must be sent back to our Hong Kong or U.S. address with prior authorization. Unauthorized returns may be refused or disregarded. 2) Returned items must be in their original packaging. Incomplete returns may be refused or disregarded. 3) Chicwish.com may or may not reship the replacement or repaired items by courier. Chicwish.com reserves the right to decide upon reshipping methods. 4) Chicwish.com is not responsible for items lost during return shipping. We recommend that you send your return via Registered Air Mail. 5) Chicwish.com reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice. Should there be any dispute, Chicwish.com's decision will be final. Defective Item Exchange 1) Chicwish.com will be responsible for return shipping costs if the defective claim is confirmed to be valid, and if the defective items are returned via Regular Air Mail or Registered Air Mail. Return shipping costs will be refunded in Chicwish Store Credit within seven (7) days of receipt of your return. No compensation for shipping costs will be provided when using other shipping methods, including Courier Services or Express Mail. 2) In cases of defective return, Chicwish.com will provide a replacement item instead of a refund. If the defective item is an accessory, it may be considered for repair service. Size Exchange 1) Items returned for size exchange must be in mint, unused condition. Chicwish.com reserves the right to reject return or exchange requests if the returned items are in unacceptable condition. 2) Customers are required to bear return shipping fees in cases of size exchange. Chicwish will be responsible for shipping fee of replacement. Chicwish.com will not be responsible if return shipments are lost during return transit. Unwanted or Unopened Item Refund 1) Unwanted or unopened items returned to Chicwish.com must be in their original packaging. Incomplete returns may be refused or disregarded. Customers are required to bear return shipping fees in cases of unwanted or unopened returns. Chicwish.com will not be responsible if return shipments are lost during return transit. 2) Refunds for unwanted or unopened items will be made in your original payment method and will be processed in 5 / 7 business days when returned products are received and confirmed to be in mint condition by Chicwish.com. Sale items can only be refunded through store credits. 3) If you return some/all of the items in your original shipment and the remaining total order after return amount falls below the minimum purchase requirement for Free Shipping, we will deduct the shipping cost for the remaining items since the order is no longer eligible for free shipping.(for example, you made a purchase of $121 and are eligible for freeshipping, however, you decided to return items of $30 and the remaining total of your order was $81, which falls below freeshipping eligibility. Therefore, the refund amount would be $30-$12[shipping fees]=$18) Postage is non-refundable for return or exchange.