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Customer Care

 

Customer Care Overview

UsTrendy is one of the world's largest independent fashion and boutique clothing stores, putting one-of-a-kind unique clothes from thousands of independent fashion designers and boutiques at your fingertips!

Our goal is to help you find the latest and greatest independent fashion from around the world, while at the same time helping talented independent designers and boutiques reach the public with their products.

UsTrendy works hard to provide you with superior customer service on each order. We work closely with designers and sellers to ensure items are shipped in a timely manner. As soon as you place an order, you will receive an automated confirmation email and an UsTrendy customer service rep will email you directly and serve as your liaison regarding your order and you will be provided tracking information and up-to-the-minute updates via email.

If you aren’t satisfied with what you buy or if you have any other problems with an order, you can contact UsTrendy Customer Service, email: customercare@ustrendy.com. All inquires are answered as quickly as possible.

Finally you have a venue to shop for unique boutique clothing and high quality independent fashion! Get shopping! 

Why Shop with UsTrendy?

You can find unique items from all over the world that no one else is wearing.

UsTrendy works closely with our sellers to ensure you receive items in a timely manner and that you receive great customer service.

By shopping on UsTrendy, you are helping and supporting independent fashion designers around the world, helping make their dreams come true by helping advance their fashion design careers.

There is something for everyone– UsTrendy offers a well-edited selection of USA and international fashion designer brands.

Each piece has its own story behind it.

You will always find something fabulous and exciting on the site, as new items are uploaded each day!

The site caters to the true fashion thrill-seeker with exclusive flash sales.

If you can’t find something you like, some designers will even allow you to customize orders!